Introduction
Umang Mind & Brain Clinic ("we," "us," "our," or "the Clinic") respects your privacy and is committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or receive services from us.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.
Information We Collect
Personal Information
When you book an appointment or contact us, we collect:
- Full name
- Phone number
- Email address
- Main concern or reason for consultation
- Preferred consultation mode (in-person or online)
- Preferred location
Medical Information
During consultation, Dr. Sidharth Sood collects detailed medical information including:
- Medical history and current health status
- Mental health symptoms and concerns
- Current medications and allergies
- Psychiatric diagnosis and treatment plans
- Other health-related information relevant to your care
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on pages
- Referral source
How We Use Your Information
We use your information to:
- Schedule and confirm your appointments
- Provide psychiatric consultation and treatment
- Contact you regarding your appointment or treatment
- Send appointment reminders and follow-up communications
- Improve our website and services
- Comply with legal and regulatory requirements
- Maintain accurate medical records for continuity of care
Data Protection & Security
We implement comprehensive security measures to protect your personal and medical information, including:
- Secure encrypted communication channels
- Restricted access to medical records
- Regular security audits and updates
- Compliance with Indian medical privacy laws
- Secure storage of all patient data
Doctor-Patient Confidentiality
All information you share with Dr. Sidharth Sood is protected by doctor-patient confidentiality and privacy laws. Your medical records and personal information will not be shared with third parties without your explicit consent, except:
- When required by law or court order
- In emergency situations involving immediate risk of harm
- With your explicit written permission
- With healthcare providers involved in your treatment (with your consent)
Retention of Information
Medical records are maintained according to legal requirements and medical best practices. Your information will be retained as long as necessary for treatment, legal compliance, and continuity of care. You may request deletion of certain information, subject to legal requirements to retain medical records.
Your Rights
You have the right to:
- Access your medical records
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw your consent for treatment at any time
- File a complaint regarding our privacy practices
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Dr Sidharth Sood
Umang Mind & Brain Clinic
Block G, 115, Najafgarh Road, Saini Mohalla, Nangloi Extension
Nangloi, Delhi 110041
Phone: +91 81788 16623
Email: sidhaarthsood@gmail.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. Your continued use of our website or services after such modifications constitutes your acceptance of the updated Privacy Policy.
This Privacy Policy is for informational purposes and does not constitute legal advice. For specific legal questions about your privacy rights, please consult with a qualified legal professional.